you need to return a part for any reason, we want to make that easy for
you too. Just return the complete part in its original condition, with
all original packaging, within 30 days of purchase for a full part
refund 100% of purchase price for the part itself, however we cannot
accept responsibility for any other costs, such as labor or shipping.
(Please note that there are a few special orders and discontinued items
that we cannot take back, and they are identified in our catalog as “No
get complete Return Instructions, call us at (855) 726-2700 or through
eBay’s messaging system. Please include: 1. Your Order number, 2. Part
number and 3. Reason for the return.
must be sent to the correct address with our return instructions in the
package to receive credit. The parts must be complete, undamaged and in
their original undamaged box. Cores must be returned in the box the new
part came in.
manufacturer's box must be in a shipping box to prevent damage to the
original manufacturer's box. Don't paint or modify the parts in any
way, install it or throw the box away until you are sure you have the
do not refund shipping charges unless we made a mistake and sent you
the wrong part. For all other returns, we will deduct shipping charges
from your refund. Refunds typically take about a week to process and
will be paid as you paid us. (i.e. Credit card payments will receive
credit to the same card used to place the order.) You will receive email
confirmation when the refund has been issued.
Thank you for doing business with True Blue.